Online purchases

  • For any wrongly delivered package, Do not open or temper with it, please contact us on 978-327-1881, sueliving4@gmail.com , info@healthlivingproduct.com before 24 hours of delivery. 
  • For any wrongly delivered package, please call or email us within 24 hours of delivery on the details above for package exchange.
  • Open or tempered package will not be accepted for an exchange. NOTE, We inspect before approving for an exchange.
  • For exchange of a wrongly delivered package , Delivery will be done within a week after picking the original delivered package.
  • Damaged package due to conditions like natural calamities, accidents ,fire, bad handling  shall not be accepted back for exchange.
  • During delivery Original documents must be produced , therefore you must request for your invoice.
  • We do not refund cash when the package can not be exchanged ,but we do credit card or mobile money refund depending on the means used , which take 48 hours giving u enough time to make an order of the item you required.
  • Free delivery applies during pick-up and second delivery of a wrong delivered package , While transport fee applies during pick-up and second delivery of a wrongly ordered package.

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